Returns & Refunds Policy

At KuKirinScooter, we stand by the quality of our high-performance electric scooters and offer a 30-day return policy for unused items in their original packaging. We aim to ensure every rider is completely satisfied with their purchase through a transparent and efficient return process.

1

Initiate Your Request

Contact our support team within 30 days of delivery with your order number and the reason for the return.

2

Receive Authorization

Once your request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and the designated return shipping address.

3

Secure Packaging

Pack the scooter securely in its original box with all accessories, manuals, and chargers to prevent damage during transit.

4

Inspection and Refund

After our technicians inspect the returned unit for original condition, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing